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Administrator - Support Services

131828

Working hours: This role is available on a part-time, job-share or full-time basis. 

 

 

Salary: Up to £25,000 depending on experience

 

 

Location: Birmingham – hybrid working options available

 

 

Closing Date: Friday 13th March 2026

 

 

 

 

The opportunity:

 

 

An opportunity to join a diverse and supportive team to provide administrative support to our 550+ field engineer surveyors. We are looking for an enthusiastic self-starter who can mirror our values. If you are great at organising and able to prioritise your workload and have great communication skills, this a genuine opportunity to start your career in Insurance.

 

This role is available part-time, job-share or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time.

 

What will you be doing?

 

  • Assists other team members so that team objectives are achieved daily
  • Carries out non routine duties as required by the Support Manager
  • Provides expert technical support and advice to the team and the Support Manager.
  • To take ownership and responsibility for resolving technical issues for the team
  • Has recognized expertise and authority for a given business process and acts as stakeholder for the team.
  • Provides coaching and training for the team ensuring knowledge shared appropriately.
  • Assists the Support Manager in driving performance of the team.
  • Provides administrative support to other aspects of engineering as directed by Support Manager

 

What are we looking for?

  • Excellent communication skills – written and verbal
  • Collaboration and Team Focussed
  • Detail orientated
  • Delivery Focused

 

 

What will you get in return? 

 

Everyone’s different. That’s why at Zurich, we offer a wide range of employee benefits so our people can choose what fits them and their life. Our benefits provide real flexibility so our people can make considered choices and tailor their benefits throughout the year. Our benefits include 12% defined non-contributory pension scheme, annual company bonus, private medical insurance and the option to buy up to an additional 20 days or sell some of your holiday. 

 

Follow the link for more information about our benefits - Employee benefits | Working at Zurich Insurance UK 

 

 

Who we are:  

 

At Zurich we aspire to be one of the most responsible and impactful businesses in the world. Together, we’re creating a brighter future for our customers, our people and our planet.  

 

With over 65,000 employees, you’ll feel the support of being part of a strong and stable company that is a long-standing player in the insurance industry. 

 

We’ve made a promise to each other and every employee: to focus on sustainable impact, to care about each other’s wellbeing, to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future.  

 

If you’re interested in working in a dynamic and challenging environment where your creativity, ideas and contributions are recognised and rewarded, Zurich could be just the place for you. Be part of something great. 

 

Our culture: 

  

At Zurich, our strength comes from the diverse experiences, perspectives and talents of our people. Our goal is to create a workplace where every employee can flourish and where everyone feels valued, heard and respected.  

Over a quarter of our employees are members of at least one of our inclusion communities (Employee Resource Groups), with groups focused on areas such as social mobility and cultural awareness. We’re proud to have received numerous industry awards recognising our diversity and inclusion policies and initiatives. 

We’ve created an environment that places real importance on our people’s wellbeing from a physical, mental, social and financial perspective. We work with our wellbeing partners and industry experts to provide practical advice and access to a wide range of lifestyle support, alongside opportunities to learn, grow and develop the skills needed for the future. 

We actively support our employees to give back to their communities through volunteering and charitable activity. Our charitable arm, Zurich Community Trust, is one of the longest‑established corporate trusts in the UK. Together, we’ve supported causes across the UK through grants and volunteering, contributing over £100 million in funding and volunteered time. 

 

 

Your application: 

 

We’re committed to treating all applicants fairly and with respect, irrespective of their actual or assumed background, sexual orientation, disability or any other protected characteristic.  

As an inclusive employer we also want to ensure that all candidates feel comfortable and are able to perform at their best during the interview. You’ll have the opportunity to let us know of any reasonable adjustment or practical support needed when you apply.  

We’d love it if you could submit your application online. If you require an alternative method of applying, please send an email to recruitment@uk.zurich.com

 

 

So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us

 

 
Image icon Caring for your finances. The financials
  • 12% defined non-contributory pension scheme.
  • Annual company bonus.
  • Income Protection.
  • Life cover - four times your salary.
 
Image icon Caring for your wellbeing. Time away
  • 28 days holiday a year plus bank holidays.
  • You can also request to swap UK bank holidays for days off that have cultural or religious significance to you.
  • The option to buy up to an additional 20 days or sell some of your holiday.
  • Three days paid volunteering.
  • Up to 16 weeks' full pay for maternity, paternity and adoption leave.
 
Image icon Caring for your Health. Your health is important to us
  • Access to Private medical insurance.
  • Virtual GP appointments.
  • Discounted gym membership.
  • Free flu jab.
  • Access to a wealth of support from our wellbeing partners.
 
We're making a difference
  • Creating a brighter, more sustainable future underpins all that we do here in Zurich. We were the first insurer to sign the ‘UN Business Ambition for 1.5˚C’ pledge.
  • Our charitable arm, Zurich Community Trust, has awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.

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